What we need to design On-Demand Plus and Bulk/Kits swag for your company:
A true vector file in one of these formats: .ai, .eps, or .svg. Vector files are built from mathematical paths, not pixels, so they scale to any size without losing quality.
Why a PNG doesn't work:
PNG (and JPG) files are raster images, meaning they are made up of pixels. When we scale them or use decoration methods like embroidery or laser etching, the quality degrades, and our production team can't process them properly.
Please Note:
Simply "saving as" or exporting a PNG to .ai or .eps does not make it a vector file; saving it this way just wraps the pixels in a vector container. This is true of vector converter websites as well. The logo must be originally created in a vector program like Adobe Illustrator or professionally redrawn as a vector.
Our swag production process requires a true vector file (.ai, .eps, or .svg) to process swag creation requests. If your design team created the logo in a program like Adobe Illustrator, they can export it in one of those formats. If only a PNG exists, the logo would need to be recreated from scratch in a vector program. The Snappy Swag team is unable to do this for you.
Understanding Vector Files
Why a true vector file is needed for your designs.