How Should I Handle Invoice Alerts, Notices, or Payments in Payee Central?
Managing invoices effectively in Payee Central is critical for ensuring your transactions are processed smoothly. Below, we answer common questions and provide guidance on how to handle invoice alerts, notices, and payment-related communications.
Overview of Alerts and Notices for Approved Invoices
If you receive an invoice alert or notice after the invoice has already been approved for payment in Payee Central, there’s typically no further action required on your part. Payee Central handles the payment process once the approval is confirmed. You can disregard such notifications with confidence, knowing that the system is already processing the payment correctly.
When to Disregard Alerts
Invoice alerts or email notices can sometimes trigger after approval due to automated processes. As long as the approval status in Payee Central reflects that the invoice is approved and scheduled for payment, you can safely disregard these alerts. They do not indicate an issue with the payment itself.
Manual Versus Automated Payments for Invoices
In cases where your organization uses Payee Central to manage payments with a purchase order (PO) on file, you don’t need to take manual actions to pay the invoice. The finance team processes payments against the PO directly through Payee Central. Here’s how this works:
Invoice Notifications: These may arrive via email or as notices in the system.
Payment Handling: Any payment based on POs is managed through Payee Central by your organization’s finance or Accounts Payable department.
User Action: You only need to ensure the PO and invoice details are correctly entered in Payee Central. There’s no need to manually initiate payments.
It’s worth noting that invoice notifications are often automated and do not require your intervention, as the payment flow is already established.
Key Takeaways
Disregard alerts: If an invoice is marked approved for payment in Payee Central, alerts or notifications can be ignored.
Automated processes: Payments tied to POs are managed through Payee Central, not manually.
Verification: Always ensure the PO and invoice data are entered accurately in the system to facilitate seamless processing.
If you need additional assistance or have unique circumstances not covered here, please contact your Accounts Payable department or reach out to Payee Central support for guidance.