What is a Prepay Billing Method?
Prepayment allows you to manage your current budget in real-time on the Dashboard as gifts are sent. At any time you wish to conclude a campaign, funds will always live on the account for future gifting initiatives or can be refunded to the original payment method!
How to add a Prepay Billing Method
1️⃣ Navigate to the Billing tab
2️⃣ Select "+ Add Billing Method" on the right-hand side
3️⃣ Select "Prepay" as your billing method of choice
4️⃣ Give your Prepay a name
5️⃣ Confirm your billing information → input your budget → select "Add Billing Method" when complete. An invoice for the budget will be generated and sent to the billing email listed.
6️⃣ Pay your prepay invoice
💡TIP: We recommended adding a buffer (usually 10-15%) to your prepayment to account for last-minute additions to your campaign, as the system will not allow you to exceed your prepayment. For international sends, add an additional 10% to the gift budget as VAT rates are higher than US sales tax rates.
How to Add a PO as a Prepay Billing Method
If you have a Purchase Order (PO) from your company that you wish to add a prepay billing method, you can easily set it up as a prepay on the Dashboard.
Here is how to set up your PO as a prepay billing method.
1️⃣ Navigate to the Billing tab
2️⃣ Select "+ Add Billing Method" on the right-hand side
3️⃣ Select "Prepay"
4️⃣ Input the PO number as the invoice name
5️⃣ Confirm billing info, input the exact amount that is approved for your PO, and select "Add Billing Method " when complete. An invoice for the budget will be generated and sent to the billing email listed.
6️⃣ Have your AP/Finance team pay the invoice for the PO amount
Ways to Pay Your Invoice
The prepay invoice PDF file will be generated and sent to the billing email listed for the prepay. You can also download the invoice under the Billing tab → Invoices section.
Once received, you will need to fund the invoice via ACH/Wire, credit card or check. The information below is also listed in your PDF invoice as well.
🏦 ACH/Wire
ACH is Snappy’s preferred method of payment. Please allow one business day from the time your ACH is received to when it is applied to your account. An ACH/Wire initiation screenshot taken directly from a banking institution will be accepted in lieu of receiving payment as long as the wire is dated to be sent the same day. Below is our banking information:
Account Name: Snappy App, Inc.
Bank: Silicon Valley Bank
Address: 3003 Tasman Dr., Santa Clara, CA 95054 Account Number: 3302641282
ABA/Routing: 121140399
SWIFT: SVBKUS6S
💳 Credit Card
Snappy kindly asks that a credit card is only used for payments of $15,000 and below. Credit card payments can be made using the link on the deposit invoice. Prepay funding sources will be live as soon as the credit card payment is completed successfully.
Step 1) From the Invoices section, download the invoice PDF
Step 2) Within your PDF, select "Pay Online" underneath the budget
Step 3) Input your credit card details and submit
Once the payment has been completed, the funding source status will be marked as "Active" on the Dashboard and can be used to send gifts immediately.
Click here for a video tutorial on how to pay your prepayment with a credit card.
✍️ Check
Check payments are discouraged for prepayments due to the processing times, which could delay your campaign launch. If this is your only payment option, we recommend sending checks at least two weeks before your campaign launch date. Please send any check payments to the lockbox address below, not our office address. Snappy will not accept check remittances to release your gift campaign.
Snappy App, Inc.
DEPT CH 17651
Palatine, IL 60055-7651
🏦 How to Add More Funds to Existing Prepay
The Snappy Dashboard will not administer any gifts if the remaining funds for your billing method is lower than the gift total (plus tax and fees). To add more funds to your prepay, please follow the steps below.
1️⃣ Navigate to the Billing tab
2️⃣ Select "Add Funds" button next to your prepay
3️⃣ Input the amount you wish to top off and select "Next" → Save Changes
A new invoice will be generated and sent to the billing email listed. Once the invoice is funded, you will be able to send more gifts! 🎁
💸 Billing Information
Snappy will send monthly activity reports on the first business day of each month. Your prepaid funds will appear as an "Applied Balance" within the invoice.
Any remaining and unused funds from prepaid campaigns will be applied to future campaigns or refunded upon request.
How can I consolidate/transfer funds?
To consolidate funds on your billing method, submit your request here.
Click "Transfer Funds" and follow the prompts.
After the form is submitted, the request will be sent to our Finance team and you will receive a follow-up email once the transfer is completed.
↩️ Refunds
If a refund for unused funds is requested, Snappy will issue a refund within 14 days in the same form as the original payment method. Please note all outstanding gifts will need to be expired before refunds are initiated.
Click here to request a refund for your remaining balance.
🌟 One prepay billing method per account
Adding and managing your prepay billing method;
Each account can open one prepay billing method
To add funds, use the “Add Funds” button next to your existing prepay