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What are common Snappy API use cases?

Updated this week

This feature is only available for Enterprise accounts

Welcome to the Snappy API!
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Snappy helps organizations create meaningful gifting experiences at scale β€” without the need to collect physical addresses. Our API empowers you to embed personalized gifting flows directly into your workflows, platforms, and systems.
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Whether you're looking to boost employee engagement, reward loyal customers, or increase campaign response rates, Snappy API provides the flexibility to automate and manage these gifting moments programmatically.
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Explore some of the most common use cases below to see how Snappy can support your business goals.


API Use Cases

🎁 Employee Recognition & Retention

Automatically send gifts for work anniversaries, birthdays, or performance milestones via integration with HR systems like Workday or BambooHR.

πŸ›οΈ Customer Loyalty & Retention

Reward VIP customers or long-term subscribers with personalized gifts to foster loyalty and drive repeat business.
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πŸ“ˆ Sales Lead Nurturing

Improve conversion rates by sending gifts at key moments in the sales funnel, such as after product demos or calls, using CRM triggers.
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πŸ“’ Marketing Campaign Incentives

Increase campaign engagement by offering branded gifts for survey completions, webinar sign-ups, or other key interactions.
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🀝 Client Onboarding & Appreciation

Welcome new clients with thoughtful gifts once onboarding milestones are completed, creating a memorable first impression.
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πŸ”„ Peer-to-Peer Gifting

Enable employees to send each other gifts through internal tools (e.g., Slack, Microsoft Teams), promoting recognition, appreciation, and team bonding.


Key Features

  • Personalized Gifting

    Deliver custom-branded or curated gifts to recipients without collecting physical addresses.
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  • Seamless Integration

    Connect effortlessly with HRIS, CRM, marketing platforms, or internal tools through standardized RESTful API endpoints β€” or leverage automation platforms like Zapier, Make, and webhooks for no-code/low-code connectivity.
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  • Automated Campaigns
    Trigger gift deliveries automatically based on predefined business rules, user behavior, or external system events.
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  • AI-Prompt Enabled Actions
    Integrate gifting workflows into AI-driven enterprise environments, allowing users to initiate actions via natural language prompts (e.g., through Salesforce Agent Force or Microsoft Copilot).
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  • Real-Time Tracking
    Track the full lifecycle of each gift β€” from creation to redemption β€” and receive event-driven updates via webhooks.
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  • Recipient Management
    Manage a dynamic recipient database programmatically through the API.

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