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FAQ - Snappy App for Slack
Updated over 2 weeks ago

Can I use personal emails in conjunction with the Snappy App for Slack?

The Snappy App for Slack will only work with emails that are associated with your recipients in Slack. If you are unsure what emails are used in Slack you can check this by navigating to your Slack profile and locating the email address.

What permissions do I need in Slack to download the Snappy App for Slack?

You will need to be a Slack admin or owner in your workspace in order to add an app. For more information on Slack permissions please see here: https://slack.com/help/articles/360018112273-Types-of-roles-in-Slack

How do I edit the message of the gifts sent in the Snappy App for Slack?

The message sent in Slack pulls from your Greeting message in your campaign template. If you edit the text in this greeting it will appear in the Slack message.

Can I add Slack as a Delivery Method to an existing Campaign?

Yes! It's easy to add Slack as a delivery method to an active campaign. Just edit this in your campaign settings.

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