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MS Teams FAQ
Updated over 3 months ago

Can I use personal emails in conjunction with the MS Teams App?

The MS Teams App will only work with emails that are associated with your recipients in Teams. If you are unsure what emails are used in Teams you can check this by navigating to your Teams profile and locating the email address.

What permissions do I need in MS Teams to add the Snappy Teams App?

You will need to be a Teams admin or owner in your workspace in order to add an app. For more information on MS Teams permissions please see here: https://support.microsoft.com/en-us/office/team-owner-member-and-guest-capabilities-in-microsoft-teams-d03fdf5b-1a6e-48e4-8e07-b13e1350ec7b

How do I edit the message of the gifts sent in Teams

The message sent in Teams pulls from your Greeting message in your campaign template. If you edit the text in this greeting it will appear in the Teams message.

Can I add Teams as a Delivery Method to an existing Campaign?

Yes! It's easy to add Teams as a delivery method to an active campaign. Just edit this in your campaign settings.

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