Snappy

Why can’t I see an employee that I just added to my HR system?

Send yourself a test email to preview the gift experience!

How Can I Send a Test Email?

Not receiving Snappy emails? Review the steps here on how to troubleshoot the issue.

Snappy Emails Are Not Being Received

How to troubleshoot your recipient upload if you run into any issues.

Recipient Upload Error

How to troubleshoot your campaign if it fails to send

Failed Campaign Error: Scheduled Gifts with 0 Gifts Sent

How to Resend a Gift to a Different Email or Phone Number

Have a question, or receiving an error message? We can help! 

Common Questions/Errors

Find answers and get help from Intercom Support and Community Experts

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