Snappy

Manage your campaign drafts, make edits, and duplicate existing setups.

How to Save, Edit & Duplicate Campaigns

Learn about Campaign statuses and actions you can take.

How to Pause, Close or Delete Campaigns

What is the Gift Activity page?

Manage all of your sent gifts in real-time straight from the Gift Activity tab on your dashboard.

Gift Activity - Resending & Editing Sent Gifts

How to set up, edit, cancel, and expire Snappy gifts.

Gift Expirations

Understanding Snappy's reminder notifications and cadence

Gift Reminder Notifications

Maximizing Your Gift Claim Rates

Understanding the different sending methods for Snappy gifts

Delivery Methods for Sending Gifts

How to track gifts, view reporting, and download data.

Tracking & Reporting

Understanding the Gratitude Wall on Snappy

The Gratitude Wall

View Reporting, make edits, maximize your claim rate, and more!

Campaign & Gift Management

Find answers and get help from Intercom Support and Community Experts

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