A Network Error issue could stem from different reasons. Here are a few troubleshooting tips that should help!
Your browser has outdated Snappy data saved and requires a browser refresh
Clear your browser cache for all time and try again
Your password is outdated and requires a password reset
Select "Forgot Password" from our login page here and reset your password.
Make sure your new password fits the following requirements:Minimum 12 alpha characters
At least one uppercase letter
At least one number
At least one symbol
Allowed symbols are:
!@#$%^&*"|'()_+?><,-./:;={}`~
Your new password should have at least 14 characters total
Ex. Californiai$ontheWestCoast1 (please do not use this password).
Your company network is preventing Snappy from being accessed
Please share with your IT team our approved networks here to add our networks for full access.
Your IT team might be working on an update internally that might be causing this error
Please try again in a few hours.
An error in connection to a hotspot
Please try connecting under another wifi network or try again when the internet connection is stronger.