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How to Pause or Delete a Campaign

Updated over a year ago

Pause/Inactivate Your Campaign ⏸️

Pausing a campaign will prevent future gifts from being sent from that campaign.

  1. Head to the Campaigns tab

  2. Hover over your campaign

  3. Select the 3 dots button to the right

  4. Pause



Any sent gifts that are unclaimed can still be claimed. If you would like to expire these gifts, head to the Gift Activity tab → filter for the campaign → expire all gifts. This will expire all unclaimed gifts.

For any campaigns that were never used, accidentally duplicated, or created as test campaigns, they can be deleted/archived.


Delete/Archive a Campaign 🚫

  1. Head to the Campaigns tab

  2. Hover over your campaign

  3. Select the 3 dots button to the right

  4. Delete Campaign



Campaigns with sent gifts cannot be permanently deleted, however, they can be paused. This means that no future gifts can be sent from this campaign.



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