This is a credit card prepay-only billing method. Your credit card will be charged for your estimated gift send total at the time of send.
​
Upon invoicing for claimed + processed gifts (monthly), any remaining funds will be added back to your account as credits which will automatically be applied for future gift sends or refunded upon request.

You can add your card upon the checkout step when sending out your first campaign, or add your card to the account prior to your gift send by following the steps below.
​

1️⃣ Navigate to the Review & Send step of any campaign
2️⃣ Select "Add Payment Method"
3️⃣ Select "Pay with Credit Card" as your billing method of choice
4️⃣ Input your credit card details

5️⃣ Select "Save"
Make sure to select the checkbox, "Save details for future payments" if you wish to save the CC on the Dashboard for future gift sends.

Once you send out your gifts, your credit card will be charged for the estimated total [Gift budget + Snappy fee] + estimated sales tax. On the first business day of each month, an invoice will be generated for all gifts claimed + processed (shipped out) within the previous month. The difference between the estimated cost you paid and actual cost of the claimed gifts will be returned to the “Instant Payments” balance as credits which can be viewed under the main Billing tab.
​

If you have an automated campaign set up (Anniversary, Birthday, New Hire campaign type), then your card will automatically be charged on the first day of the month for any projected gifts minus your remaining credits (if any).
​
For example, if your Anniversary campaign is projected to send $500 worth of gifts in May, then your CC will be charged for $500 on May 1st. However if you already have $50 in your remaining balance on May 1st, then your card will be charged $450 so that there is enough to cover your month's send.
​
This amount will be added to your remaining balance, and the system will pull from this balance to send your gifts. 🎁
​
​If you send out additional gifts throughout the same month, it will dip into your available credits and your card will be charged for the difference if your credit runs out.

Snappy will send monthly activity reports on the first business day of each month. Your prepaid funds will appear as an "Applied Balance" within the invoice.
​
Any remaining and unused funds from prepaid campaigns will be applied to future campaigns or refunded upon request.

Any charges made to your credit card will have a receipt listed under the Receipts section of the Billing tab. You can also download your receipt details as needed.
​
​Note: If you have remaining funds from your instant payment that are applied to your gift send, then a receipt won't be generated. Receipts are only generated if there is a charge made to your CC on file.
​

To consolidate funds on your billing method, submit your request here.
Click "Transfer Funds" and follow the prompts.
​

After the form is submitted, the request will be sent to our Finance team and you will receive a follow-up email once the transfer is completed.

If a refund for unused funds is requested, Snappy will issue a refund within 14 days in the same form as the original payment method. Please note all outstanding gifts will need to be expired before refunds are initiated.
​
Click here to request a refund for your remaining balance.