A step-by-step on how to use your Credit Card billing method
What is a Credit Card (CC) Billing Method? 💳
The credit card billing method allows you to save a card on file to be charged automatically as your monthly invoices are generated. On the first business day of each month, Snappy will generate an invoice for all gifts claimed and processed within the prior month, and your credit card will automatically be charged for that invoice.
How to add a CC Billing Method
1️⃣ Navigate to the Billing tab
2️⃣ Select "+ Add Billing Method" on the right-hand side
3️⃣ Select "Credit Card" as your billing method of choice
4️⃣ Add a display name (optional) & input your credit card details
5️⃣ Review and adjust your billing information if needed
6️⃣ Input a spending limit or leave it blank
If you input a spending limit, it means that you cannot send gifts that goes over the limit.
Example: If there is a spending limit of $5,000 and you have already used up $4,500, you will be blocked from sending a $1,000 gift since that would surpass the $5,000 limit.
If the is spending limit empty/blank, then it will be marked as "Unlimited" as shown above. You can send as many gifts as you'd like under the invoice billing method (keep in mind the $15,000 monthly credit limit)
7️⃣ Select "Add Billing Method" to complete the process
How to Update Your CC
If your credit card on file is expiring or needs to be replaced, we strongly recommend editing your existing credit card billing method rather than creating a new one.
Why is this important?
Each gift you send is linked to the specific billing method used at the time it was sent.
If you edit your existing credit card billing method, all pending and future gifts that were originally linked to that method will automatically be charged against your updated card. This ensures a seamless billing process.
If you create a new credit card billing method, only gifts sent after you set up the new method will be charged to it. Any gifts previously sent using your old, unedited credit card billing method will still attempt to charge that old card, which could lead to declined payments if it's expired or invalid.
To ensure all your gifts, both pending and new, are billed to your correct credit card, please follow the steps below to update your existing credit card billing information.
1️⃣ Navigate to the Billing tab
2️⃣ Select the pencil icon to the right of the credit card you would like to edit
3️⃣ Select "Edit" under the Billing Method step & resubmit your new credit card information
4️⃣ Select "Save changes"
Moving forward, any new and existing unclaimed gifts will be billed against your updated credit card. 🚀
How to edit your CC Billing Method
There are instances when you may need to edit your billing method. These include:
Editing your CC billing method name
Updating your existing CC billing method with a new card
Editing the billing information (ex. email)
Increasing or removing the spending limit
1️⃣ Navigate to the Billing tab
2️⃣ Select the 3 dots icon next to your invoice → Edit
3️⃣ Select "Edit" under the section where updates are needed
4️⃣ Make your updates and select "Save Changes" on the last step
The changes will be reflected immediately.
Note: If your credit card has expired, filter for "Expired" status instead of "Active, Draft." It will be removed from your main view, but you can edit it with updated expiration details when adding a new card.
How to Pay an Unpaid Invoice with an Updated CC
If an invoice wasn't paid because of an issue with your old credit card, or if you added a new card instead of updating your existing one, that invoice will show as "Unpaid" due to a payment failure. You'll need to pay this invoice using ACH/Wire transfer or a credit card.
To make a one-time CC payment to fund the invoice, follow the steps below
1️⃣ Navigate to the Billing tab
2️⃣ Select the Invoices section
3️⃣ Locate your unpaid invoice → download the PDF file
4️⃣ Open the PDF
5️⃣ Select the hyperlink labeled "Pay Online" → you will be brought to Stripe
6️⃣ Input your CC details and submit
Credit Availability Management:
Your monthly credit limit is the maximum amount you can spend on gifts each month without having to prepay for gifts. The credit utilization is calculated by the estimated cost (gift budget, estimated fee and tax) of the gifts which were sent during the month. If you reach your credit limit, you will need to use a prepayment billing method for any additional gifts sent in that month.
Payment Terms
Note: This billing method type requires payment terms. Snappy's current requirement for payment terms are below. If you qualify for terms and are interested please contact us here.
Upgrade to Enterprise Annual Plan
Commit to annual spend of at least $50,000
Finance team approval of company's credit report