We're so glad you're here!
Before you get started, learn a bit more about why we do what we do:
You could be like Bob. But be like Bob after he finds Snappy. đ
Read more information about Snappy and get answers to commonly asked questions below.
What is Snappy?
What is Snappy?
Snappy is an award-winning gifting platform that allows companies to send personalized gifts to employees, clients, and partners.
Senders create gift campaigns with their chosen budget and collection, then recipients get to pick their favorite gift from the curated selection, ensuring everyone receives something they truly want.
What is a Collection?
What is a Collection?
A gift collection is a curated set of gift options that recipients can choose from when they receive a Snappy gift.
Instead of sending a single specific item*, you select a collection at a certain budget level, and the recipient gets to pick their favorite gift from the options available in that collection.
Collections can be organized by theme, occasion, or category (like "Employee Appreciation," "Holiday Gifts," "Tech Gifts," etc.), and they automatically show gifts that match your selected budget and the recipient's country.
This ensures recipients receive something they actually want while giving senders consistency and control over their gifting program.
*Single gift options are available; restrictions apply. See this article for more details.
What is a Campaign?
What is a Campaign?
Think of a Campaign as your template for gifting. Instead of setting up a new gift from scratch every time, a campaign saves all your essential preferences, including:
Budget: How much you want to spend per gift.
Collection: The specific products recipients can choose from.
Customization: Your branding and gift message.
Settings: Expiration dates and delivery rules.
How does billing work?
How does billing work?
1. You send out gifts
When sending gift choices, we estimate the cost based on the selected gift budget, Snappy's service fee, and 10% sales tax.
2. Recipients claim their gifts
Based on the selected gift, we calculate the final price of the item selected, the applicable tax rate based on the recipient's address, and Snappy's service fee.
3. You save money!
Any difference between the estimated and actual gift cost of claimed gifts is returned to your balance on the first business day of each month and can be used towards future gift sends
Do Snappy gifts expire?
Do Snappy gifts expire?
You can easily set expiration dates for your Snappy gift campaigns directly from the Dashboard!
When a gift expires, your recipient will no longer be able to claim their gift*. Any funds that are attached to the gift will be returned to the billing method from which it was sent.
*Guaranteed Gift (Optional)
Turn on Guaranteed Gift to ensure every recipient receives a giftâunclaimed gifts automatically convert to a Snappy Dining Card of equal value, keeping your budget clear and predictable.
Can I send gifts internationally?
Can I send gifts internationally?
Yes! Weâre here to help you avoid all the hurdles of international gifting with our simplified logistics:
No need to worry about additional paperwork, hidden international fees, and unpredictable delivery times
We partner with intra-country and intra-EU vendors sourcing gifts locally to 176 countries, ensuring each gift is packed and delivered with care
How often do gift options change?
How often do gift options change?
Our collections are dynamic, and items are subject to change due to inventory, trends, seasons, and popularity.
See something you love? Claim it immediately! Items may change from day to day.
Don't see a match today? Check back in a few daysâwe add new options regularly.
Do you send gift reminders for recipients to claim their gift?
Do you send gift reminders for recipients to claim their gift?
Yes, Snappy periodically sends reminders to your gift recipients to make sure they claim the great gifts you're sending!
Here is the reminder cadence (reminders are sent the same way the original gift was sent (email, SMS, Teams, or Slack).
Days: 1, 3, 7, 12, 21, 28, 35, 42, 60, 90, 120, 150, 180, 210, 240, 270
*We cannot send gift reminders for gifts sent via links or codes. More information about links and codes can be found here.
Do you offer gift cards?
Do you offer gift cards?
No, Snappy does not offer gift cards with monetary value. However, we do offer redeemable Snappy Experiences.
How are Snappy gift notifications delivered to gift recipients?
How are Snappy gift notifications delivered to gift recipients?
How are Snappy gifts sent? See the methods below:
Automated Delivery (Snappy Sends It)
Email: The standard method.
SMS: Sends a text message (Numbers only; no custom messages due to carrier rules).
Slack / MS Teams: Delivers via direct message (Available for Elevated & Enterprise plans).
Self-Delivery (You Send It)
Gift Links: Snappy generates a spreadsheet of unique links. You copy/paste them into your own personal emails or DMs.
Gift Codes: Short codes perfect for writing on physical cards.
QR Codes: Snappy does not generate QR codes directly, but you can download the Gift Links list and use a free tool to convert them yourself.