Prepayment allows you to manage your current budget in real-time on the Dashboard as gifts are sent. At any time you wish to conclude a campaign, funds will always live on the account for future gifting initiatives or can be refunded to the original payment method!
Here is a video tutorial on how to prepay using a credit card.
How to add a Prepay Billing Method:
Step 1) Navigate to the Billing tab
Step 2) Select "+ Add Billing Method" on the right-hand side
Step 3) Select "Prepay" as your billing method of choice
Step 4) Fill out the form and submit!
Confirm your billing information → input your budget → and select "Add Billing Method" when complete. An invoice for the budget will be generated and sent to the billing email listed.
💡TIP: We recommended adding a buffer (usually 10-15%) to your prepayment to account for last-minute additions to your campaign, as the system will not allow you to exceed your prepayment. For international sends, add an additional 10% to the gift budget as VAT rates are higher than US sales tax rates.
How to Pay the Prepay Invoice:
The prepay invoice PDF file will be generated and sent to the billing email listed for the prepay. You can also download the invoice under the Billing tab → Invoices section as well.
Once received, you will need to fund the invoice via ACH/Wire, credit card or check. The information below is also listed in your PDF invoice as well.
🏦 ACH/Wire
ACH is Snappy’s preferred method of payment. Please allow one business day from the time your ACH is received to when it is applied to your account. An ACH/Wire initiation screenshot taken directly from a banking institution will be accepted in lieu of receiving payment as long as the wire is dated to be sent the same day. Below is our banking information:
Account Name: Snappy App, Inc.
Bank: Silicon Valley Bank
Address: 3003 Tasman Dr., Santa Clara, CA 95054 Account Number: 3302641282
ABA/Routing: 121140399
SWIFT: SVBKUS6S
💳 Credit Card
Snappy kindly asks that a credit card is only used for payments of $15,000 and below. Credit card payments can be made using the link on the deposit invoice. Prepay funding sources will be live as soon as the credit card payment is completed successfully.
Step 1) From the Invoices section, download the invoice PDF
Step 2) Within your PDF, select "Pay Online" underneath the budget
Once the payment has been completed, the funding source status will be marked as 'Active' on the Dashboard, and can be used to start sending out gifts!
Click here for a video tutorial on how to pay your prepayment with a credit card.
✍️ Check
Check payments are discouraged for prepayments due to the processing times, which could delay your campaign launch. If this is your only payment option, we recommend sending checks at least two weeks before your campaign launch date. Please send any check payments to the lockbox address below, not our office address. Snappy will not accept check remittances to release your gift campaign.
Snappy App, Inc.
DEPT CH 17651
Palatine, IL 60055-7651
💰 How to Add More Funds to Existing Prepay
The Snappy Dashboard will not administer any gifts if the remaining funds for your billing method is lower than the gift total (plus tax and fees). To add more funds to your prepay, please follow the steps below.
Step 1) Navigate to the Billing tab
Step 2) Click the pencil icon next to your prepay → select the 3 dots button → Add Funds
Step 3) Input the amount you wish to top off and select "Next" → Save Changes
A new invoice will be generated and sent to the billing email listed. Once the invoice is funded, you will be all set to send more gifts! 🎁
Billing Information:
Snappy will send monthly activity reports on the first business day of each month. Any remaining and unused funds from prepaid campaigns are left as a balance to be used towards any future campaign and do not expire.
If a refund for unused funds is requested, Snappy will issue a refund within 14 days in the same form as the original payment method. Please note all outstanding gifts will need to be expired before refunds are initiated.
For all refunds and any questions on prepayment, please submit a ticket here with our Finance team.