HRIS Integrations is only available for Elevated or Enterprise accounts
UKG Pro - Service User Basic Auth
Help setting up your UKG Pro Service Account
Video Demo
Written Instructions
Step One: Find your UKG Pro Customer API Key.
1.) You'll want to login to your UKG Pro account and search Service Account Administration in your search bar on the top right.
2.) Copy the Customer API Key from under the header.
3.) Paste the Customer API Key in Snappy.
Step Two: Create your Service Account
1.) On the UKG Pro Service Account Administration Page, click on "+ add" in the upper right hand side.
2.) Enter in the admin of your UKG Pro account's username and email. You will need the username later.
3.) Scroll down under Web Service to enable permissions.
View Employee Person Details is the minimum requirement to authenticate your account with Snappy
We recommend you add all of these permissions:
Employee Employment Information
Company Configuration Integration
Personnel Integration
Employee Job History Details
Employee Person Details
4.) Click Save. Your new password will pop up. Save the password in a secure location.
5.) Enter your UKG Pro service account credentials in Snappy and click Submit.
This should be the user name of your admin service user and the password you just generated.
Step Three: Finding your UKG Web Service Domain.
1.) In your search bar, search for Web Services.
2.) Look at any of the "web service endpoint URLs" and find your subdomain.
For example if your URL is, http://Servicet.ultipro.com/services/BIDataService then your subdomain is "Servicet".
3.) Find your top-level domain.
For example if your URL is, http://Servicet.ultipro.com/services/BIDataService then your top level domain is "ultipro.com".
Step Four: Complete Snappy Connection
On the "Enter your UKG Pro Web Services URL (Part 1) screen, enter your subdomain.
Click Submit. On the "Enter your UKG Pro Web Services URL (Part 2)" screen, select the URL that matches your top level domain.
