UKG Pro - Service User Basic Auth
Help setting up your UKG Pro Service Account
Video Demo
Written Instructions
Step One: Find your UKG Pro Customer API Key.
1.) You'll want to login to your UKG Pro account and search Service Account Administration in your search bar on the top right.
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2.) Copy the Customer API Key from under the header.
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3.) Paste the Customer API Key in Snappy.
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Step Two: Create your Service Account
1.) On the UKG Pro Service Account Administration Page, click on "+ add" in the upper right hand side.
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2.) Enter in the admin of your UKG Pro account's username and email. You will need the username later.
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3.) Scroll down under Web Service to enable permissions.
View Employee Person Details is the minimum requirement to authenticate your account with Snappy
We recommend you add all of these permissions:
Employee Employment Information
Company Configuration Integration
Personnel Integration
Employee Job History Details
Employee Person Details
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4.) Click Save. Your new password will pop up. Save the password in a secure location.
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5.) Enter your UKG Pro service account credentials in Snappy and click Submit.
This should be the user name of your admin service user and the password you just generated.
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Step Three: Finding your UKG Web Service Domain.
1.) In your search bar, search for Web Services.
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2.) Look at any of the "web service endpoint URLs" and find your subdomain.
For example if your URL is, http://Servicet.ultipro.com/services/BIDataService then your subdomain is "Servicet".
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3.) Find your top-level domain.
For example if your URL is, http://Servicet.ultipro.com/services/BIDataService then your top level domain is "ultipro.com".
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Step Four: Complete Snappy Connection
On the "Enter your UKG Pro Web Services URL (Part 1) screen, enter your subdomain.
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Click Submit. On the "Enter your UKG Pro Web Services URL (Part 2)" screen, select the URL that matches your top level domain.
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