Understanding Your Gift Activity Page
The Gift Activity page offers a comprehensive historical overview of all gifts sent from your account, providing valuable insights into your campaign performance.
On this page, you can review key details for each gift, including:
Who received the gift
The date the gift was sent
How the gift was sent (e.g., email, link)
The destination of the gift
The budget allocated for each gift
Download a comprehensive report of your gift activity
Filter Your Activity
To take a closer look at specific gifting initiatives, you can easily filter the data:
Click the Campaign dropdown to view activity for a particular campaign.
Filter by Send Date to examine gifts sent within a specific time period.
Gifts Table
The Gifts Table allows you to easily track gift quantities over time. You can view:
The total number of gifts sent
How many gifts have been claimed
The number of unclaimed gifts
This data can be viewed historically, per send period, or per campaign.
Gift Status
You can track your recipient's gifting journey from the moment a gift is sent until it's claimed. Gifts will display one of two main statuses:
Claimed: The recipient has successfully redeemed their gift.
Unclaimed: The recipient has not yet redeemed their gift. Within the "Unclaimed" status, there are also a few sub-statuses to indicate the gift's current state (e.g., sent, opened, pending).
Manage Gifts
The Gift Activity page also allows you to manage individual gifts sent from the Dashboard. You can:
Expire a gift.
Extend the expiration date of a gift (if it hasn't expired yet).
Edit the greeting associated with a gift.
And perform other gift-specific actions.
The Gift Activity page is your central hub for monitoring and managing all your gifting initiatives.
Gifts Status Definitions
Take a look at these gift statuses and their definitions below:
Claimed: Recipient claimed the gift and it’s either on the way or in their hands. 🚚
Unopened: Recipient hasn’t opened their Snappy email. 📫
Opened: Recipient opened the email but did not get the gift selection page. 📬
Unwrapped: Recipient navigated all the way to the gift options page but has not chosen a gift. 📭
Expired: Recipient can not claim a gift as the link has expired. ⏰