Snappy

Everything you need to know after you send gifts

Track your gifts

What is the Gift Activity page?

What Do the Gift Statuses Mean?

General

Need to send your recipient a gift reminder? Here's how.

How to Resend a Gift

How to download a detailed report of your sent gifts

How to Export Gift Activity Data

How to expire or cancel a gift from being claimed

How to Expire/Cancel Gifts

Claim Rate Best Practices

Edit gift unwrapping and greetings post-send via the Gift Activity page

Gift Activity: Post-Send Changes

Actions on Sent Gifts

Tips and tricks on how to successfully get your recipient their gift link to claim

My Gift Recipient Did Not Receive Their Gift Email in Their Inbox

Information about Snappy's gift return policy

Return Policy

Snappy is committed to protect your recipients' gifts. Here's how.

Recipient Gift Security

FAQs: Recipient Experience

Recipient Experience

Find answers and get help from Intercom Support and Community Experts

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.