On your Gift Activity table, you will be able to see the status for each of your sent gifts.
Here is a list of the definition for each gift status:
Claimed: Recipient claimed the gift and it’s either on the way or in their hands. 🚚
Unopened: Recipient hasn’t opened their Snappy email. 📫
Opened: Recipient opened the email but did not get the gift selection page. 📬
Unwrapped: Recipient navigated all the way to the gift options page but has not chosen a gift. 📭
Expired: Recipient can not claim a gift as the link has expired. ⏰
Unclaimed gifts refer to all gifts that have not been claimed, including unopened, opened unwrapped, and expired. For unclaimed gifts (that are not expired), please feel free to manually trigger a resend.