Overview
Need to make changes to a gift's wrapping experience or greeting after it's been sent? Our platform allows administrators to edit these aspects of a gift, provided it hasn't yet been claimed or expired.
Note: This feature is currently available for the new gift experience.
1️⃣ Select the Gift(s)
Individual Gift Editing 🎁
Navigate to the Gift Activity page
Select the specific gift you wish to modify
Select the 3-dots icon → choose either Edit Unwrapping or Edit Greeting Card to make your changes
Bulk Gift Editing 🎁 🎁 🎁
On the Gift Activity page, select the gifts you want to change
A new action menu will appear in the bulk actions row
Choose either Edit Unwrapping or Edit Greeting Card
2️⃣ Edit the Wrapping or Greeting
Whether you're editing a single gift or multiple gifts, selecting either "Edit Unwrapping" or "Edit Greeting Card" will open a side drawer. This drawer provides you with the ability to customize the gift's reveal or greeting.
Note: When editing in bulk, the side drawer will open with the DEFAULT greeting or reveal, as displaying different designs in the same view is not possible.
3️⃣ Save Changes
After making your desired changes, select "Save Changes" at the top right to update the gift(s).