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Login Issue: Password Reset

Updated over 4 months ago

If you are struggling to log into the Snappy Dashboard, here are a few Snappy recommendations:

Password Requirements:

  • Minimum 8 alpha characters (A-Z)

  • At least one lower case letter

  • At least one UPPERCASE letter

  • At least one numeric digit

  • At least one special character

    • Allowed symbols are: !@#$%^&*"|'()_+?><,-./:;={}`~

  • Avoid blank space
    ​

Please double-check:

  • When you are entering your email that it is all lowercase

  • There are no additional spaces before or after your email

  • You are entering the same email you used to sign up

  • The email is spelled correctly

As an additional Snappy tip, we recommend checking that you are on snappy.com and not snappygifts.com (for personal gifting). Once there, please select the "Forgot password" option to assist with regaining Dashboard access.

If you are still running into an issue, please reach out to our team at help@snappy.com for further assistance.

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