How to Expire a Gift

How to expire or cancel a gift from being claimed

Updated over a week ago

We typically do not expire gifts at Snappy. The reasoning behind this is we want to ensure your recipients have ample time to browse through our collections and select the gift they love the most. For this reason, gifts do not automatically expire but you are able to manually expire gifts via the Dashboard if needed.

How to Expire a Single Gift
To expire a single gift, simply hover over the recipient’s name on the Gift Activity page → Select the 3 dots button to the right → Click the red “Expire” button that will appear to expire the gift.

How to Bulk-Expire Gifts
To bulk-expire gifts for multiple recipients, click the checkbox next to the Recipient recipients' names whose gift you would like to expire → select "Expire Gifts."

💡TIP: To bulk-expire gifts from a specific campaign, filter for your campaign first → check off the box next to the "Recipient" column → select all recipients → "Expire Gifts."

Any funds from the expired gift will be returned to the originally billing method it was sent from.

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